Lookup Fields and Custom Modules

Lookup Fields and Custom Modules

In order to relate any module to a Portal user, you must have a lookup field for the Account and/or Contact. 

When planning out your client portal, it is important to identify what you would like to expose to your clients make sure it has the appropriate lookup field in your CRM module. 

To create a lookup field go to Settings>Modules and Customizations> and choose the module you want to work with. 

Learn more about Lookup Relationships 

You will find the lookup option on the right hand side.  Drag that over the left and fill out the options (see screenshot).  

Example: 
Field Label:  Account
Lookup Module: Accounts
Related List Title: Related {Current Module Name}

You can name the field and related list whatever fits your use case. It is important to remember the Related List title should represent whatever module you are working with. 


    • Related Articles

    • Definitions Explained

       Plugin: An application or tool that is installed onto Wordpress to increase features.  Example: ZPortals is a plugin   App/Application: The Zoho tools we integrate with.  Example: Zoho CRM, Zoho Books, etc.    Module: A group of data records within ...
    • Parent/Child Accounts vs Multi-Account and Contacts.

      Parent/Child, Multi-account and Contacts The plugin supports Zoho CRM parent / child Account relationships as well as multi-account relationships. This means that a Contact (User) can be associated to a Parent Account record in Zoho CRM and see ...
    • Sync Zoho CRM with Zoho Finance

      In your Zoho CRM, navigate to Settings - Marketplace - Zoho to review or setup integrations:                The Zoho Finance and Zoho CRM integration: This includes Zoho Books, Zoho Subscriptions and Zoho Inventory          Enable the Finance ...
    • Planning for Your Portal

      Just like any other project, it is important to plan out your needs and expectations to help you ensure a smoother setup process. As part of your ZPortals subscription you get a full Onboarding session with our team, and we can help guide you. For ...
    • Zoho Sign to Zoho CRM Integration

      The Zoho Sign integration within Zoho CRM adds a few modules, fields and buttons to your CRM which allow you to send data from the CRM into Zoho Sign.   Zoho Sign needs to be installed from the All Marketplace section of the CRM (not from the Zoho ...