A requirement of ZPortals is that there can be no duplicate Contacts by email address in order for our portal to work.
To ensure that you have no duplicate contacts follow these steps:
Go to Settings>Modules and Fields
Choose Contacts > Standard (Also recommended to do in Leads)
Click the 3 dots and choose Do not allow duplicate values.
If you already have contacts in your CRM you will also want to run a duplication check and resolve those before inviting into the portal. See below how to get that started.
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Definitions Explained
Plugin: An application or tool that is installed onto Wordpress to increase features. Example: ZPortals is a plugin App/Application: The Zoho tools we integrate with. Example: Zoho CRM, Zoho Books, etc. Module: A group of data records within ...