Error Codes
Please contact your administrator
Users on the front end will get this error when logging in even with the correct name and password if: You have exceeded your API Limit and have not upgraded. See API Limit Exceeded The Contact is associated to an Account. The API connection has ...
The Contact (User Name) is not associated with any Account(s).
This error only applies to Default Portal Types and means the Contact (User) does not have an Account associated with the Contact record. In Zoho CRM, go to the Contact Record and populate the native Account Name field with a value.
Please enable multi-warehouse for your organization
Zoho Inventory has not been set up with the multi-warehouse feature. In Zoho Inventory go to Settings - Warehouses if you intend to display warehouses in the eCommerce menu of the plugin.
The user is not associated with the Organization
This error occurs when a contact exists in the CRM but has not synced over to one of the connected apps. The standard sync between Zoho CRM and it's counter parts is 2 hours. Depending on how that contact got created you may need to push an instant ...
No gateways are configured
This occurs when no payment gateway has been configured in the Zoho Finance suite of products. Go to your Zoho Books account and set up a payment gateway for use among the finance suite products, i.e, Zoho Subscriptions, Zoho Inventory and the issue ...
API Limit Exceeded
This occurs when the API limit for your plan has exceeded. Upgrade to the next level by going to License - Upgrade License or Log into your Account at https://zportals.com ***On occasion this error may occur when you have not exceeded your limit. ...
Invalid value passed for organization_id
This error occurs when the plugin does not recognize the org ID from the app. Verify the value is correct by visiting the instructions in Zoho API Settings or Info and ensure the connecting Zoho app is logged into the same browser as the WP website. ...
Contact is not found in CRM
This error happens when the Contact (User) has been deleted in the CRM. To get this contact back go to Zoho CRM>Settings>Recycle Bin and Restore the Contact.
Authentication Failed
This error occurs when the connection between the Zoho App and the plugin failed. Attempt a re-authentication by going to Zoho API Settings and re-authenticating the Zoho application that experienced the error. Ensure the connecting Zoho account and ...
Invalid oauth token
This error means that the plugin had issues connected to the Zoho App. To resolve this issue, navigate to Zoho API Settings in your ZPortals admin and re-authenticate which ever app is giving you this errors. Be sure to confirm Org Ids, if necessary, ...