Please contact your administrator

Please contact your administrator

Users on the front end will get this error when logging in even with the correct name and password if:

  1. You have exceeded your API Limit and have not upgraded. See API Limit Exceeded
  2. The Contact is associated to an Account.
  3. The API connection has failed or has an invalid oauth token. See Authentication Failed
  4. Contact has been deleted from Zoho CRM. See Contact is not found in CRM
  5. Contact may be duplicated in the CRM. 
Check all of the above. If this error still occurs reach out to support@zportals.com for further help. 

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