Ensure that Zoho Sign’s extension has been installed in Zoho CRM’s marketplace. See more information here.
Verify that the plugin is connected to Zoho Sign, see more info here. In the WordPress admin>ZPortals>Zoho API Settings, click on the Zoho Sign menu to enable the integration. Toggle on the "Activate Sign Integration" and then toggle on the "Sign Enable/Disable" option. Map the appropriate drop down fields from the CRM to the plugin:
Important notes about this integration:
In the WordPress admin, navigate to ZPortals>Customization - Zoho Sign and enable the “Show in user portal” for Zoho Sign documents to display to Users as a menu item.